The only youth-focused mental health crisis text hotline in the country that is available 24/7, fully confidential, and staffed by licensed mental health counselors. Phone

Help is only a text away.

How does differ from other help lines across the country? In a myriad of ways…

1. It’s Confidential is a confidential, encrypted, and HIPAA-compliant service, and those students who text in can expect that their confidentiality will be protected.

2. It is Attended by Fully Licensed Counselors

All of our mental health counselors are fully licensed and are local to your community.  This allows our team to help you through your crisis and to direct you to the resources you’ll need next.

3. It Is Fast. Very Fast. will connect you with a caring counselor in minutes, if not seconds who will help you with what ever you are going through. They’ll listen and connect you with local resources.

Who's it for? is available for anyone in need of emotional support, at any time.  While the line is intended for teens in crisis situations, you do not need to be in crisis or a teenager to use the service. We encourage you to use if you have concerns about a friend or loved one and need support in getting them help.

Our trained clinicians are licensed and prepared to support anyone who texts in. When in doubt, send the text.

How does it work?

You will receive a code that is unique to your community.  Then simply text the code and your message to your local phone number.

If you’re not sure of your community code, just use ‘HELLO’. Within minutes, a live mental health counselor will respond to your text.  All messages are sent using SMS number masking technology that keeps the communication and your identifying information completely confidential. We only know the information you choose to tell us, when you choose to share it.

TextForHelp User

1. Text us via SMS.

2. One of our licensed counselors will reply, ready to help and ready to talk.

3. Based on your needs and preferences, our counselor will direct you to further assistance.

Why do people use

Relationship Conflict
Substance Abuse
Self-Harm / Suicidal Thoughts

TextForHelp Opt-In/Opt-Out Policies

Opt-In Policy

To opt-in to, all you need do is text us (preferably with the keyword from your school or community.) Once of our clinicians will message you in return within a few minutes.

Opt-Out Policy

To end the conversation and stop receiving messages from TextForHelp and its clinicians, simply text STOP at any time. Your chat will be ended and no further messages will be sent to you by our clinicians unless you choose to text START. Optin

Bring to Your Community

Send us a quick message using the form below. We will get back to you as soon as possible.

If you have a series of dates in mind, feel free to let us know in the Message field below.

Get In Touch

Our programs and events are designed to help communities build healthy relationships and find alternatives to using drugs and alcohol.  Let us help you. Just contact us to get started.  It’s time for all of us to be part of the solution!

Local: (847) 585-8747
Fax: (800) 310-1523

Or Come Visit Us

We’re located in beautiful Lake Forest, Illinois. Arrange a meeting via the Contact page.